Glitches in recordings that don’t always glitch

[jgnotts]

Something new I’ve noticed with my box that has given me quite a few issues recently. I’ve had a few instances where playing back a recording it glitches but if I rewind and play it again it doesn’t glitch. Very strange as I assumed that the glitch was in the actual recording.

Anyone else experienced this?

[japitts]

You've not mentioned any problems with live TV so I'll assume that's good. Try pausing a live programme for a short time and view it delayed, this is also a recording and uses the hard drive in the same way.

If you get problems here, it's indicative of a hard drive fault which will - sooner or later - mean the V6 is replaced.

[jgnotts]

OK thanks for the reply. I don’t get glitches with live viewing.

Last week I got a green screen error which took about an hour to fix and I’ve also had playback issues where part of a program just loops round and round and I can’t get past it.

I also had it missing recordings due to power loss according to the log but there was no power loss as I know the box was on and I was watching it.

[japitts]

If the green screen error was "the PVR has detected an error" that means hard drive failure and you're very lucky it even recovered.

Your hard drive is failing and I wouldn't bet against another green screen error sooner or later, that the box doesn't recover from.

Either call in, or wait on here for staff to pickup.

[jgnotts]

OK thanks again.

I’ve had other issues as well where it didn’t record stuff and it said it was due to power loss and then the other week 2 recordings that were done overnight were still recording 8 hours later according to the planner - but they weren’t still recording. When I deleted them and recovered them they were the correct size. But later that day, nothing would record at all until I did a reboot - the recordings were still in the to be recorded list, it was as if ann internal clock had stopped in the early morning even though the planner was showing the correct time.

[jgnotts]

Also the green screen error was as you described.

[Roger_Gooner]

Your V6's hard drive is on its last legs and VM will send round a tech with a replacement. In the meantime binge watch as much as you can as all recordings will be lost when the box swap is done.

[jgnotts]

Was just watching stuff I’d recorded recently and it froze on playback and then wouldn’t let me delete that recording. So I moved on to the next recording and it rebooted itself.

I have been recording the same stuff on both my boxes just in case so I’ve moved the box from the kitchen which hasn’t been used as much into the lounge and moved the dodgy one into the kitchen.

The dodgy box needs replacing so not sure how to go about that and not sure if I’ll get a new V6 box or a 2nd hand one?

[Roger_Gooner]

Replacement boxes are often refurbished ones, nothing wrong at all if the job has been done well.

[jgnotts]

I’m now using the box called kitchen in the lounge and have put the dodgy one in the kitchen.

I renamed the Kitchen box as Old Kitchen in the settings menu but the TV Control app still sees it as Kitchen. Even if I go to the settings in the app and go into the start setup or the system info options it still lists Lounge and Kitchen.

How do I change the box name in the app?