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Message 11 of 14
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Re: Free V6 box but impossible to get?

Hi timrat1971,

 

Really sorry to hear about the issues you've had getting this ordered.

 

Did you manage to get this sorted?

 

Thanks

Ben_N

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Message 12 of 14
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Re: Free V6 box but impossible to get?

Problem solved - I called Virgin support as there was a problem with reception on TV.  Engineer arrived and...immediately provided V6 box.  It seems the offer of a free box is real but don't try and use the link provided in any email Virgin sent - it doesn't work.

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Message 13 of 14
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Re: Free V6 box but impossible to get?

Ah good to hear we got this to you in the end 🙂 

 

Ben_N

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Message 14 of 14
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Re: Free V6 box but impossible to get?

Glad to hear you have been sorted out, I myself have been waiting since contract renewal 2018 and now promised again in July renewal of contract 2019 then a month later due to price increase promised again, still waiting, PlusNet next July or Sky or BT promises are kept

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