Virgin Media Virgin Media Community

davl · ‎25-09-2022

Picture and sound breaking up on Euronews. Has been like that for a few days. I'm surprised that it hasn't been sorted by now.

Baynep · ‎26-09-2022

Yup Same here in portsmouth Keeps Buffering

See where this Helpful Answer was posted

nodrogd · ‎26-09-2022

No problems with Euronews here in Hertfordshire.

Are there any issues with Yesterday+1, CNBC, Crime+Investigation +1 or CBS Reality+1?

These all share the same broadcast mux & if these are all affected then you have a signal issue at your property that needs investigation. Virgin do not monitor individual connections so you need to report this to get it fixed.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Baynep · ‎26-09-2022

Yup Same here in portsmouth Keeps Buffering

newapollo · ‎26-09-2022

Just tested here in Teesside and Euronews has problems with sound and picture stuttering. No issues with any other channels on the same mux.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

ozsat · ‎26-09-2022

It is the same on Sky.

==================================
1.2Gb/100Mb in Oxford (area 31) using SH5

Roger_Gooner · ‎26-09-2022

Same problem in Hayes. I don't understand why the problem is only in some areas as we all get the same broadcast from Langley.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360

My Broadband Ping - Roger's VM hub 5 broadband connection

nodrogd · ‎27-09-2022

It is playing up for me as well now. Have tested on my satellite receiver & the problem is identical (simultaneous recordings showing the same artefacts on both).

Therefore I think we can conclude this is a Euronews problem & not a VM problem, as being an SD feed VM will be taking it from the same source.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks