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Errors on the Channel Guide PDFs

VMViewer
Fibre optic

Please could someone at VM resolve the errors on the Channel Guide PDFs:

https://www.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guide

https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide

That's TV on 150 and That's 60s on 296 are missing.

All of the new streaming channels between 220 -252 are missing.

Sky Kids on 707 is actually Sky Kids HD and is NOT available to all Maxit TV customers as indicated.

There may be more!

2 REPLIES 2

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi VMViewer 👋

Thanks for posting, and welcome back to the Community Forums.

I'm sorry to hear there are some errors with the Channel Guide. I've taken a look and can see that there was an updated version published yesterday. It looks like the That's TV, That's 60 and Sky Kids have not been corrected, but the new channels and other changes have, so we've raised this with our TV Team to look into.

Thanks,

Reece - Forum Team


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pdfbt40
Fibre optic

So you have a TV Team?

I thought the maintenance of the PDF Channel Guide was assigned to an Intern on 6 month attachment.

Apart from the inability to actually revise the Guide in line with the packages, they can't even keep a consistent file naming convention.  Worse though is that also on the document, there is no indication of revision.
Its always heading of the month, and a valid from footnote which isn't, as now, revised with content revision.

Obviously document control is an optional procedure not ISO compliant.

pdfbt40