TiVo box stopped working yesterday. Followed online advice to reset, unplugged, but now wont load channels, stopping at 33%. Cant get through to virgin media.
You could try the text messaging service.
Just send a text with a description of TV Faults to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, options 1,1 and 2, but best to call at 8am to avoid call queues.
You can also wait here for a member of the Forum Team to pick this up, however it may take a day or two.
Thanks for the tips. Managed to get through on the phone just after 8 am and all up and running now 😀
Well done lynnbradley, that was really fast for a change. Thanks for letting us know.
Any further problems though with the V6, you know the route to take.
Anything else, just pop on here again.