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Error s102

Installing a v6 box and have got the error S102.  Any help??

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Alessandro Volta
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Re: Error s102

Have you called in to activate the box ? If not do so - instructions are in the packaging. If you have - call it in again and check it has been done.

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: Error s102

Hi tracable,

 

Thank you for getting in touch regarding this. I'm sorry that you've had issues setting up your TV service.

 

It looks like you've already been in touch with our support teams since your post. Are you happy that things are moving forwards appropriately, or is there anything further we can help with for now?

 

Thanks,

Rachael

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