on 18-04-2022 09:51
Error playing a recording
The Tivo box was not able to record this program because there was no video signal on the channel. You may have been trying to record on a channel you no longer receive.
Happening on various channels at least once a week now, really annoying as the error message is complete rubbish, the channels were and still are available, I was even watching some of the programmes when I pressed record.
The only "answer" I can find on here is the recordings could possibly be viewed after deleting and then restoring and then rebooting the box, which we know takes forever.
Is this really the best and only solution?
on 18-04-2022 09:59
It is possible your box has a faulty tuner or even more than one has failed. I would ring faults as they can test the box remotely & turn up any issue like this while you are on the phone.
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on 18-04-2022 10:08
on 18-04-2022 10:13
on 18-04-2022 13:12
If you set either 3 (for a TiVo) or 6 (for a V6) different programmes to record at the same time, do you have any problems doing so?
Has this error only happened with one recording, or more often?
You've mentioned problems with YouTube, that'll be a different issue completely - if you explain what's happening, others may well be able to help.
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on 20-04-2022 13:30
Hi Deano04,
I can take a look at this for you,
As advised already it may be that we need to swap the box over for you
If you don't mind, I will need to send you a private message to pass security and check the account
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L