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Wells62
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Error message V401

Cannot watch anything recorded on the other box get V401 Tried switching everything off and on

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japitts
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Re: Error message V401

Are you using TiVo or V6? If you're not sure, check here 

Can you use OnDemand services from both boxes?

As per https://www.virginmedia.com/help/virgin-tv-error-codes/v401 this is likely to be a connectivity issue.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Wells62
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Re: Error message V401

Will try that

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Wells62
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V401 error when trying to watch a recordings off another box

When trying to watch recordings off another box get V401 error message tried switching off both boxes off and on have looked on the community and tried to change it from 2.4 to 5 but it will not let me change it any ideas as I cannot contact virgin Media 

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Wells62
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Re: Error message V401

V6

yes on both boxes

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