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boyd1690
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Error code 7400

Hi I have had problems with my TV box in my living room... virgin have got a engineer coming out on Thursday but just turned box on in bedroom and it says error code 7400 pls help

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japitts
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Re: Error code 7400

As per https://www.virginmedia.com/help/virgin-tv-error-codes/7400 this is usually an activation issue of some kind.

If the onine steps on the page above don't resolve this, you'll need to call 0800 9539500 (with your box serial-number handy) and get an agent to do the honours.

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