Virgin Media Community

[mrscwb]

I have installed a new Tivo box and I have rung Virgin on 150 to get it activated yet am still getting error code 7400. Now when I ring 150 I get the message that my box has been activated and everything is working. 

I have tried to correct the error online and it says everything is working fine but it clearly is not because the error message 7400 is all across the screen.

I have also restarted the box twice and waited 30 min to an hour for it to update but still no luck.

Any help gratefully received.

[MOD EDIT: Subject heading changed to assist community]

[Eeeps]

Hi.

You don't say if this is a V6 box or a new account or replacement for an existing box?

I had that error when installing my second V6 and it took 24 hours before all my services were enabled.

[LittleMick73]

Hi the activation number is 0800 9539500 have your account number area code and the serial number of the box or boxes to hand as I believe its an automated system.Regards Micky