Thanks for your first post and welcome to our forums page.
Very sorry to hear you have had trouble getting the equipment activated. We hope you have get everything up and running since your post on Friday, however, if this is not the case, please let us know and we will be more than happy to help.
Thank you for the reply, unfortunately the issue has not been resolved until this moment.
Finally today, I have successfully contacted virgin media technical team through text messages (been trying since 25th of July), they said they have activated my tv account, and the issue should be resolved by then. But it isnt'.