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GretaC
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Error Code S102

Hi there,

Just got around to switching on my V6 box after decorating and I am seeing an S102 error and it is stuck at 33% loading. I've seen a few others talk about this on the board and I would really appreciate some help too.

 

Thank you in advance

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campo7
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Re: Error Code S102

Stuck on 33% can be a no signal error from your coax cable. 
Are all the cables connected correctly. 
usually three cables connected to the V6 box

1, power cable 2, hdmi 3, coax cable number 3 should run from the v6 to a wall socket. On a v6 it has a smaller push fit connector that connects to the back of the V6 and the cable from the wall socket screws onto this. 
min this is correct check the connectors, make sure the copper core is sitting slightly higher than the end of the connected. 

if you have you BB co located is this working? You could try swapping the cables round on the splitter legs. 


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GretaC
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Re: Error Code S102

Hi there, 

I ended up calling and it was a problem on the Virgin Media end. Thank you so much for your reply and efforts to help. 

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