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Morse871
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Error Code N27

After a short electricity cut last night, error code appeared.

Followed all recommended fixes, including turning off the box. V6

What now?

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japitts
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Re: Error Code N27

Can you confirm this is definitely a V6? Check here 

If it is, how is your V6 connected to your homehub router?

This is a very specific error, so it's best to make sure before you get advised further...

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Morse871
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Re: Error Code N27

Yes it is a V6 box, and it isn't connected to the router, just through a cable.  We have an additional box and that too shows the same error. They both have red opposite arrows on the front and a red signal symbol.

Never had problems before, our electricity went off for as little as two minutes.  Faced with this error straight away!

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japitts
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Re: Error Code N27

So your V6 needs 2 connections...

1: The coax cable carrying your live TV channels

2: An Ethernet or WiFi connection to your homehub for the internet - this provides your OnDemand, streaming & EPG (tv guide) updates.

How are your 2 x V6 connected to your homehub?

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newapollo
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Re: Error Code N27

Reboot the hub and boxes. 

Dave

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