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Error 7400, no success with text/phone support

Hi 

Can anyone here help with 7400? 

No success with phone and text support so far. They seem to be having trouble and can only raise internal tickets with supervisors/technical.   

Thanks

O

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Re: Error 7400, no success with text/phone support

Hi the activation number is 0800 9539500 have your account number area code and serial number of the box to hand, i don't think the moderators on here can deal with this, that code means the box needs activating. Regards Micky
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Re: Error 7400, no success with text/phone support

When you say "no success", can you elaborate? Box activations can't be done online, but if faults have already raised a ticket, then I'd imagine the problem is in-hand?

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Re: Error 7400, no success with text/phone support

Hi owimeh,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry for the late reply and to see you've been having some issues with your TV- I've been able to locate your account using your forum details and can see you've been in touch since your post and this has been resolved.

 

If you do still need help with anything please let us know.

 

Alex_Rm

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