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Error 404 Token

My recent purchase won’t play.. message is token request failed error code 404.

Then on pressing ok, it says there is a problem with playback. Are you already playing this title on another device. .. I’m not!!

i have rebooted box and hub.. still won’t work ! Help!

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Re: Error 404 Token

Hello sandraord

Sorry to hear to hear this has happened

Was the purchase made on the Virgin Media Store or Virgin Movies 

Has this happened since?

Gareth_L

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Re: Error 404 Token

It has started working today. Thank you

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