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Dotty44
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Engineer has took my tv control!

The engineer has just left and i bwlieve he has taken my tv control by accident ! Been on the phone for 1/2 hour and then got cut off

Am currently in a que waiting for someone to answer

The phone system is a joke ! Am ringing for my elderly mother 

How do you expect my pensioner mother to get started 

Need a degree to negotiate this !!!! Joke 

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japitts
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Re: Engineer has took my tv control!

I appreciate it's not the best solution, but as an interim measure...

https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/download-tv-control-app lets you order a replacement, and use a mobile app in the meantime.

Is there a chance the tech happened to call you before visiting? If they did, you could try calling them?

Is this a TiVo or a V6?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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