The engineer has just left and i bwlieve he has taken my tv control by accident ! Been on the phone for 1/2 hour and then got cut off
Am currently in a que waiting for someone to answer
The phone system is a joke ! Am ringing for my elderly mother
How do you expect my pensioner mother to get started
Need a degree to negotiate this !!!! Joke
I appreciate it's not the best solution, but as an interim measure...
https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/download-tv-control-app lets you order a replacement, and use a mobile app in the meantime.
Is there a chance the tech happened to call you before visiting? If they did, you could try calling them?
Is this a TiVo or a V6?
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