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joesoap73
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ERROR CODE ES004

Hi,

So like quite a few others it would seem, after paying £14 for a movie and the money being collected, i got the Error ES004 code and can't watch the movie.

Now, it has taken a bit of reading to try and understand that the Virgin Media Store isn't supplied by the Virgin Media Store which means when you contact the Virgin Media Store about a problem with the Virgin Media Store,  they point you in the direction of a 3rd party.

Great, more hoops !!!

So, who refunds my £14 ???

Cheers,

G.

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Zoie_P
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Re: ERROR CODE ES004

Hi joesoap73, 

Welcome to forums and thank you for your first post 🙂

I am sorry virgin store and virgin media are separate you need to call them on 0800 027 0801

Thanks,

Zoie

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