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E4 Pixelation

We have recorded the latest season of Brooklyn 99 on E4HD over the last week or so but when we've tried to watch it back there is pixelation and the sound drops in and out on the 1st few episodes (which are not on again it seems!).

I've not checked them all yet but does anyone know if there is a way to fix this.

 

Thanks. 

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Re: E4 Pixelation

hello,

turning off the TV from the outlet for a few minutes helped me.

but if this is a video error then nothing will help I think

 

 

 

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Re: E4 Pixelation

I'd reboot the box once to make sure, but if the recording has sound and picture issues then they're in the recorded video file and that can't be changed.

The next question would be to establish if any other recordings have similar problems, or if watching E4HD on live-TV is the same. Either of those would indicate a fault.

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