Menu
Reply
Steve1701
  • 571
  • 25
  • 112
Rising star
4,500 Views
Message 1 of 46
Flag for a moderator

Duplicate Music ?

HI,

Over the last few days, I've noticed that two channels:

Magic TV (340) and Kerrang (342)

Have been playing the same music. By the same I mean the same video's at the same time btw, Given the content, it sounds like Magic TV is being duplicated on the Kerrang Channel.

Is there any reason this is happening?

Steve

Utrinque Paratus
japitts
  • 18.51K
  • 2.4K
  • 4.23K
Very Insightful Person
Very Insightful Person
4,493 Views
Message 2 of 46
Flag for a moderator

Re: Duplicate Music ?

Think I saw somewhere that this was another casualty of the Red Bee issues on Saturday night, which are still ongoing now...

https://www.broadbandtvnews.com/2021/09/26/uk-broadcasters-taken-off-air-by-red-bee-fire/ 

The C4 channels have also been hit for six.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Steve1701
  • 571
  • 25
  • 112
Rising star
4,486 Views
Message 3 of 46
Flag for a moderator

Re: Duplicate Music ?

Hey japitts, 

That must be it.

I don't watch a lot of music but tend to drop in if someone I've seen live is on.

Thanks for clarifying.

Steve

Utrinque Paratus
0 Kudos
Reply
Lisa_CC
  • 4.72K
  • 258
  • 654
Moderator
Moderator
4,449 Views
Message 4 of 46
Flag for a moderator

Re: Duplicate Music ?

Hi,

Thanks for letting us know about this and it's been logged under F009305083. We hope to get it resolved soon.

 

Thanks,

 

Lisa

0 Kudos
Reply
japitts
  • 18.51K
  • 2.4K
  • 4.23K
Very Insightful Person
Very Insightful Person
4,447 Views
Message 5 of 46
Flag for a moderator

Re: Duplicate Music ?

Further info at https://rxtvinfo.com/2021/bake-off-day-brings-further-trouble-for-channel-4 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
davep1628
  • 32
  • 0
  • 3
On our wavelength
4,339 Views
Message 6 of 46
Flag for a moderator

Re: Duplicate Music ?

Interesting - I’m getting box on 342, it should be kerrang

 

Regards,

Dave

japitts
  • 18.51K
  • 2.4K
  • 4.23K
Very Insightful Person
Very Insightful Person
4,330 Views
Message 7 of 46
Flag for a moderator

Re: Duplicate Music ?

Slow restoration of C4 & C5 services 

"As of Thursday afternoon, most Box Plus Network channels remain affected"

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Buffy19881
  • 1
  • 0
  • 1
Joining in
4,290 Views
Message 8 of 46
Flag for a moderator

Re: Duplicate Music ?

I am getting the same. For me The Box which is channel 335 is also playing on 337 (should be 4 music), 340 (should be magic) and 342 (should be karrang). I have lost Box hits which should be channel 336 which is playing Kiss (origanl channel 338) 

Its so frustrating 

damianmkv
  • 13
  • 1
  • 4
On our wavelength
4,223 Views
Message 9 of 46
Flag for a moderator

Re: Duplicate Music ?

Come on VM… it’s been almost a week where channels aren’t correct. They display the correct information but the wrong channel plays.

surely a week is enough time to fix it ?

cje85
  • 2.82K
  • 181
  • 771
Trouble shooter
4,215 Views
Message 10 of 46
Flag for a moderator

Re: Duplicate Music ?

You'd need to ask Channel 4. It's the same on Sky and even Freeview where 4Music has been showing The Box since last weekend.

Channel 4 has been having huge problems all week and the music channels are probably low priority compared to Channel 4/E4 etc.

0 Kudos
Reply