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springviewer
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Downgrade from a V6 box / Pixelation

Could I downgrade to a Tivo box from a V6 box? Due to this problem (see photo). I've actually rang Virgin who aren't sending anyone out to my address, hopefully they might look into it before I cancel my TV services.

2020-05-31 15.28.29.jpg

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Cueball99
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Re: Downgrade from a V6 box / Pixelation

You most likely have a signal issue, changing to a TiVo won't help. You'll need to call and report it again.

springviewer
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Re: Downgrade from a V6 box / Pixelation

thanks for the reply,

we have ye oldie tivo box in the living room and I have a V6 box in the bedroom, Tivo box no problems, V6 box well you've seen the photo. I have rang up about it, not even a suggestion of an engineer just a "we'll make a note on your account". 

I have now sent a complaint in.

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