How do you connect that V6 to the Hub? The only time I ever saw that was on one of mine connected on wifi. Switching it off for 5 minutes and then starting up allowed it to reconnect to my wifi network fine.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
@jbrennand wrote: How do you connect that V6 to the Hub? The only time I ever saw that was on one of mine connected on wifi. Switching it off for 5 minutes and then starting up allowed it to reconnect to my wifi network fine.
My Hub 3 is connect to the V6 via WiFi but as I said, WiFi is working fine.
The VM Status page is showing there are TV issues but as part of these issues, they can’t state reference numbers. It’s showing this:
“We know of an issue in your area
Sorry, we're experiencing technical issues with our Television services at the moment. Hence, we are not able to produce the right set of outages. The outages produces below may or may not affect you.“
I’m not willing to turn the Hub off as it’s working fine and have teenagers currently gaming online so that’s not an option!
EDIT - Sorry, do you mean to turn the V6 ? I’m pretty sure the V6 is still connected to my WiFi - if there was no WiFi connection, the V6 would also be displaying the WiFi symbol, which it’s not, so it means it’s still connected.
The EPG is still showing correctly though.....
Will check the V6 Settings page to confirm if it is still connected via WiFi...
The VM Status page now shows this issue has been resolved and a quick power off and power back on of my V6 box now seems to have resolved the double arrow issue on the display of my box as they have now disappeared.