Hello. My V6 remote is damaged. Is there a way of getting a replacement that doesn't involve calling the Tech people? I'm sure they're super-busy right now. Is there an email address I can drop a message to or something? Thanks.
You could try the text messaging service. Just send a text with a description of new remote to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
For now you could download the TV Control app and use that until you receive a replacement remote