My TiVo V6 box seems to have gone into a death spiral. I get a green screen an a message saying that the DVR has a serious fault and need to mend itself and it will take 3 hours. After about 20 minutes it reboots and dies the sane thing. It did this for two days until I finally switched it off. I’ve tried it since; same result. I guess the hard drive is dead. Problem is that I cannot get through to anyone at Virgin Media to get a replacement. Anyone know a way to get a message to VM on this? Call centres closed; no email page on the website anymore; even tried the VM sales guy that sold me my contract- not at all helpful...
Thanks for popping back to our community even though you are on a different thread. I see that we have already reached out to you on another thread but we had no response.
We do advise customers to stick to one thread for each issue as it can cause delay and confusion with your posts.
This post is from many months ago and as such it would have been best to reply to the last thread you posted on or better yet, post your own thread with as much information about your issue as you can.