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Bristol56
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Customer Service Response Times

Why does it take so long to get through on the phone to customer service. Over 7 minutes after the endless automated questions! 
Come on Virgin, get this situation sorted now. Your customer people can easily work from home to help out. 

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jb66
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Re: Customer Service Response Times

In India its not always possible to work from home, many parts of India dont have reliable electricity let alone a decent wifi connection so its not easy
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