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Malx24
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Coronavirus Issue

on ‎30-03-2020 11:45

We have a student house with a VM package. All students have gone home as uni has closed and are not paying the rent. 

can V M suspend the service for 3 months as nothing is being used. ??

I can’t get hold of VM at all  

 

 

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C_Butcher86
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Re: Coronavirus Issue

on ‎30-03-2020 12:25

Hi,

I have had a look online and It doesn't look like you can pause the whole package at the moment, you can pause BT and Sky Sports which can be done on the Virgin Media website.

 

 





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LittleMick73
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Re: Coronavirus Issue

on ‎30-03-2020 13:02

Hi if you are still in contract you will have have to see it out, or give 30 days notice and pay for early termination, you can suspend Sky sports via a link via your bill, unfortunately to cancel the whole thing it has to be done by phone.Regards Micky
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