Virgin Media Community

[Wallywalster]

 box keeps going red and white I have turned it off at wall and at the back of the box and pressed the right side of the machine and nothing is happening 

[japitts]

You can try powering the box off at the mains for perhaps 10minutes and then retry.

Otherwise, a TiVo/V6 that won't bootup probably has a fault.

I'd recommend calling VM and reporting it. 150 from a VM phone, or 0345 4541111 from any other phone.