a month ago
box keeps going red and white I have turned it off at wall and at the back of the box and pressed the right side of the machine and nothing is happening
You can try powering the box off at the mains for perhaps 10minutes and then retry.
Otherwise, a TiVo/V6 that won't bootup probably has a fault.
I'd recommend calling VM and reporting it. 150 from a VM phone, or 0345 4541111 from any other phone.
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