Can anyone tell me the contact number for customer services - from a virgin landline?
I can't find it on the website and the help section on my virgin media is just taking me round in circles.
Am fed up of not being able to watch TV!
Go to Answer
150 from a Virgin landline (free call)
0345 4541111 from any other phone (landline rates)
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From a Virgin landline you dial 150 and the options are:-
Welcome message. Option 1 for TV, Broadband and Phone - Option 2 for mobile
Select 1 or 2 dependent on your account type - The options below are for TV, Broadband and Phone
Check are you calling from the phone on your account, 1 yes 2 no
Selecting Option 1 - Billing , Pay now
Selecting Option 2 - Faults
Selecting Option 3 - New accounts and set up
Selecting Option 4 - Changes to your package or moving home