I have been a customer for several years and always had TV box connected directly to VM wall socket. Just moved house and that is not possible due to location of port. I am trying to connect hub to V6 by WiFi. V6 says my connection is excellent, speed is 100mb and that it is sufficient for TV.
Currently have a power cable into the V6 and a hdmi from V6 to TV. That is all JustI have connected to the V6. I waited 30 mins for an answer on VM phone call. The guy insisted that I must connect my box to the coax cable in order to use wi-fi. I can not possibly connect V6 box to the virgin media cable without disconnecting it from my TV.
The guy ended up mysteriously disconnecting the call....not convinced that was an accident. Do I really need to have other cables connected. In order to watch via WiFi. I thought I could just connect via WiFi in the same way I can watch Netflix on PS4 without a physical connection?
Seems like the need to connect the V6 to the VM connection by wire makes the V6 wireless capability entirely pointless, unless I am missing something. Thanks for your help though.
You are very much missing something. Linear channels. Virgin is not IPTV. You can’t use a Freeview TV without an antenna, a Satellite box without a Satellite dish or a Cable TV box without the cable down which the channels are directly delivered. All these methods use radio frequency, not the internet. The internet only delivers the app content, EPG & updates.
VIP pack with VIVID 350. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
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