I have just joined Virgin in Sept when I moved into a new house having previously been a BT and Sky customer. I ordered Multi-room and was not advised I needed to hard wire in the second box, so the engineer was about to drill holes though my house. I cannot believe you cannot connect the boxes by wifi and this is so far behind competition! Also the coax cable is fitted to a white box in my lounge and stands 10 cm off the wall which is carzy and means my cabinet cannot be flush to the wall.
So i contacted virgin by whatsapp and durng the chat it just went dead and they never replied..... t this day I still don't have multi-room and Virgin are happy to collect my money for the full package 😞
Unbelievable..... think twice about multi-room its not really what it says, bordering on false marketing!!!
Re: Connecting 2 V6 boxes with Ethernet (Not wifi)
How right you are..... in a world of technology and the WiFi I was wrong to assume, that said I was sold multiroom without any explanation as to how it worked and that responsibility lies with a supplier (Virgin) !!!
Anyway, again how right you are I should contact Virgin, so I did by message, Whatapps, email..... they cut my Whatapps chat off with the last message being "let me look into this" and I haven't received a reply yet. So forgive me if I sound a little frustrated!!!