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Kc41lg
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Channels wont load stuck at 16% v6 box.

Hi hope someone can help my virgin V6 box went off today, now it wont load the channels gets stuck at 16% have switched it off several times and cant get through on phone. Have  been trying since lunchtime today with no joy or get told the other person has cleared. Dont know what to do as cant watch anything. Have tried all the suggestions on here like turn on without hdmi etc but still don't work. Please help.

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jb66
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Re: Channels wont load stuck at 16% v6 box.

16% means no signal, check to see if the white cable is plugged into the box and the other end is connected too

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