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waynemcnally
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Channels missing

I keep getting a S102 message with channels missing and being told to call up, after 5 months of not being able to get anyone on the phone can anyone help!!😪

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newapollo
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Re: Channels missing

Hi waynemcnally,

I'm sorry you are having issues. It's showing that error because the box needs activating.  virgin-tv-error-codes/s102 

You need to call 0800 953 9500 to activate the box. You will need the box serial number, and your account number and area code.

Dave

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