Menu
Reply
ernstn
  • 25
  • 0
  • 1
Tuning in
176 Views
Message 1 of 3
Flag for a moderator

Channel not authorised

I have not used the Tivo for some time and am now getting the 'channel not authorised' message as other users have reported.

I've tried calling for help on 150 but apparently waiting times are extremely long. Is there any way this can be sorted online?

0 Kudos
Reply
LittleMick73
  • 4.8K
  • 498
  • 821
Superstar
159 Views
Message 2 of 3
Flag for a moderator

Re: Channel not authorised

Hi when you say some time, how long and is it a V6 box. Regards Micky
0 Kudos
Reply
japitts
  • 8.61K
  • 1.21K
  • 1.67K
Very Insightful Person
Very Insightful Person
155 Views
Message 3 of 3
Flag for a moderator

Re: Channel not authorised

Is this a TiVo or a V6? You've referred to both... check here if you're not sure

As mickysays, how long is "some time" that you've not used it for... if it's longer than a month, it could have been deactivated.

Do you have any on-screen error messages or codes?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply