Menu
Reply
Jamesr61
  • 2
  • 0
  • 0
Joining in
518 Views
Message 1 of 5
Flag for a moderator

Channel info banner constantly appears with no prompting

When watching all channels info banner appears intermittently showing channel and entering 00 on screen with no prompting from remote ,TiVo V6 box flashes white light twice during this process ,what is best way to eliminate this as it is hugely irritating

0 Kudos
Reply
ozsat
  • 4.42K
  • 312
  • 816
Community elder
516 Views
Message 2 of 5
Flag for a moderator

Re: Channel info banner constantly appears with no prompting

Something is sending that to TiVo - either a faulty remote or an IR blaster.

==================================
VIVID 600 (690/44mb) in Area 31
0 Kudos
Reply
Jamesr61
  • 2
  • 0
  • 0
Joining in
479 Views
Message 3 of 5
Flag for a moderator

Re: Channel info banner constantly appears with no prompting

I've removed batteries from remote and it's still doing it I have no ir blaster 🤔

0 Kudos
Reply
Chris_W1
  • 4.05K
  • 181
  • 252
Forum Team
Forum Team
379 Views
Message 4 of 5
Flag for a moderator

Re: Channel info banner constantly appears with no prompting

HI Jamesr61, thanks for the message, it does sound like the remote may be faulty and a replacement is needed. Can you conform if you have managed to get this resolved or still require assistance ?. ^Chris

0 Kudos
Reply
nodrogd
  • 16.44K
  • 1.92K
  • 3.93K
Very Insightful Person
Very Insightful Person
374 Views
Message 5 of 5
Flag for a moderator
Helpful Answer

Re: Channel info banner constantly appears with no prompting

Could be IR interference if the V6 is using IR. If the batteries are out of the remote then it’s possible the signal is coming from another source (led lighting, microwave oven etc). I have a Freeview TV in my kitchen which, when orientated in a certain direction will show programme info every time the microwave is turned on. Worth investigating before replacing the TV box.

If the box is using RF then it is probably a box fault.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply