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Panzatrash
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Channel help

  • how can I sort out error code s102 without having to phone Virgin any help appreciated
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japitts
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Re: Channel help

Is this error still happening now? If it is, and your co-ax connection is finger-tight, there's 3 checks I'd go for as a starter for six...

1: Is this happening on all broadcast channels, or just particular ones?

2: Does OnDemand still work ok?

3: Is anything reported on the local status line - 0800 5610061?

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Panzatrash
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Re: Channel help

I’m at work now will check first one when I’m back all channels not working and nothing reported on local status line

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Megan_L
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Re: Channel help

Hi Panzatrash,

Thanks for using the forums to get this issue with your TV services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.

I can see Japitts has already asked some questions which would be helpful in our investigation, did you manage to get the info needed?

His questions were - 

1: Is this happening on all broadcast channels, or just particular ones?

2: Does OnDemand still work ok?

3: Is anything reported on the local status line - 0800 5610061?

 

I also have a link here that would help identify what the TV error code means - TV Error Codes.

Can you describe what is happening on your TV whilst this error message shows?

Thanks,

Megan_L

 

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Panzatrash
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Re: Channel help

Sorted now thank you all

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