Channel 601 BBC news has been pixelating for a few days now, I am in SO31
Channel 601 BBC news has been pixelating for a few days now, I am in SO31. This issue may have been put up elsewhere but don't know if this is a localised problem. Gives me an opportunity to watch an alternative news feed than BBC I suppose but Sky's content is even worse. Stick to the devil you know I suppose....if I could
Re: Channel 601 BBC news has been pixelating for a few days now, I am in SO31
Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.
If nothing is showing you could also try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
If no issues are showing then are the following channels also pixellating ?- 4SevenHD, alibi HD, Comedy Central HD, SYFY HD and TCM HD.
If so this shows it's likely a signal fault as they are on the same frequency as BBC News HD.
Make sure all your connections are tight. If you have more than one VM try swapping them over. If the problem persists you will need to contact Faults
You could try the text messaging service. Just send a text with a description of TV Faults to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, options 1,1 and 2 (Faults) butbest to call at 8am to avoid call queues
In the meantime you can watch the BBC News channel live on the BBC iPlayer app by pressing the red button on any BBC Channel, or by using the iPlayer app
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali