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DonBar
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Catchup

When selecting a programme on the guide it says Go to catchup, it does not go direct to the programme. Why is this?

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Lee_R
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Re: Catchup

Hi DonBar, thanks for posting.

Are these programmes that are currently "Live"?  As in, on at the time you're attempting to select?

Regards


Lee

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japitts
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Re: Catchup

Sorry, late to this - but as per Lee_R's response, how soon after the broadcast slot is this happening?

The CatchUp flag shows the program is intended to be available on VOD. The "Watch from CatchUp" flag should replace "Goto Catchup" once the program is loaded onto the VOD platforms - which can take perhaps 24hours from broadcast.

If it's still happening now, please post specific examples.

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Gareth_L
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Re: Catchup

Hello DonBar

As advised already do you have a specific programme at all

Gareth_L

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DonBar
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Re: Catchup

No, it seems to be random but now appears to have improved. I will contact again if it reoccurs.

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Gareth_L
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Re: Catchup

Thanks DonBar

I don't mean this in a bad way but I hope we don't have to chat again as all will be fixed 

But if you do need help were always here

Gareth_L 

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