Sorry, late to this - but as per Lee_R's response, how soon after the broadcast slot is this happening?
The CatchUp flag shows the program is intended to be available on VOD. The "Watch from CatchUp" flag should replace "Goto Catchup" once the program is loaded onto the VOD platforms - which can take perhaps 24hours from broadcast.
If it's still happening now, please post specific examples.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks