Menu
Reply
Webster27
  • 3
  • 0
  • 0
Joining in
127 Views
Message 1 of 5
Flag for a moderator

Catch up v202

Hi. 
We have received a new box and can no longer watch any catch up programs. 
We get an error message V202 service unavailable please try again. 

I have tried re booting and going through the setting and re starting the box. 

is there anything else I can do without being on hold for 2 hours on the phone ? 

Thank you 

webster27 

0 Kudos
Reply
japitts
  • 8.76K
  • 1.23K
  • 1.7K
Very Insightful Person
Very Insightful Person
116 Views
Message 2 of 5
Flag for a moderator

Re: Catch up v202

As per https://www.virginmedia.com/help/virgin-tv-error-codes/v202 this can often be caused by a service fault somewhere.

Try calling 0800 5610061 (automated service) and see if anything's listed.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Webster27
  • 3
  • 0
  • 0
Joining in
50 Views
Message 3 of 5
Flag for a moderator

Re: V202 error

@Tracy10 did you manage to sort the V202 error out ? 
If so how ? I’m having nightmare with it. 

0 Kudos
Reply
Tracy10
  • 11
  • 0
  • 0
Tuning in
31 Views
Message 4 of 5
Flag for a moderator

Re: V202 error

No still having issues with it on and off , its quite annoying,  we tried the reboot and it worked the first time but seems every other day we get that happening when we try to watch something but then it's ok 1/2 days later . 

0 Kudos
Reply
Corey_C
  • 2.82K
  • 158
  • 226
Forum Team
Forum Team
20 Views
Message 5 of 5
Flag for a moderator

Re: V202 error

Thanks for your post and for reaching out to the Community Forums, Webster27,

 

Sorry to hear that you have been having issues with your TiVo box, have you had a look here to see if the online troubleshooter is able to resolve? https://www.virginmedia.com/help/virgin-tv-error-codes/v202

I've also run a remote diagnostics and was not able to identify any issues from here.

 

Cheers,

Corey C

0 Kudos
Reply