Hello, When i go onto the catch up and on demand tabs on the home page of the virgin tv v6 box i get the message: app is temporarily unavailable (V273) Please try again in a few minutes.
Im not sure what to do as i have already tried restarting the tv and i have also checked the connections and they all seem fine.
I have been having the issue for the past two days.
However i can load up the apps individually by going onto Apps & Games.
Also we have another virgin tv v6 box and that one does not have the problem.
Go to Answer
Given your other V6 box is ok, this proves the issue to within your home/internal cabling..
How does the affected box connect to your homehub? Is it ethernet (recommended) or WiFi? Go into Home > Help & Settings > Settings > Network and..
1: When did the box last connect?
2: If you're on WiFi, what does the box report as the signal strength?
You say you're able to load apps individually - are you then able to watch any programs on those apps?
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I managed to get the box replaced, apparently lightning took out the virgon box.
Thanks for updating us Blazeflame12 and glad it's sorted for you. Please monitor it and let us know if you have anymore problems.