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on 08-02-2023 15:30
My “Catch Up” is suddenly not available. Quoted code A01. What do I need to do ?
on 08-02-2023 16:55
Hi DevonDumpling1,
I think you have a V6 box and have posted on the 360 board. I am sure someone will move this to the V6 board for you.
Have you checked the advice for your error code,
https://www.virginmedia.com/help/virgin-tv-error-codes/a01
on 10-02-2023 18:23
Hi @DevonDumpling1
Thanks for posting on our community forum and sorry to hear about the issue with your catchup
Have you been able to check on the above link already? Does the issue continue after a full reboot of your box?
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