I have lost the catch up facility on one of my V6 boxes. Was working fine up until about a couple of weeks ago. It's still fine and working satisfactorily on my other V6 box. I have re-booted, reset etc. Even had it turned off overnight and rebooted next day, Still unable to watch catch up in the master room. Any solutions please? thanks in advance.
How is your non-working V6 connected to your homehub? Is it WiFi or Ethernet?
Follow Home > Help & Settings > Settings > Network, in the top-right, does it report connected? In the top-left it should timestamp the most recent network connection in the preceeding 6hours, or the reason for failure. What is it reporting?
You can try forcing a manual network connection using "Connect to Virgin Media now" at the bottom, but it needs a working connection in order for this to work.
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