In short, VM have changed something that has effectively broken catch up/on demand on my V6 box.
For months, it worked.. and worked well, no issues at all. Then very recently, I started getting failures when trying to access any catch up or on demand services.
Eventually, the following message appears...
My V6 box does indeed connect to the TV via a soundbar, however that has been the case for months prior to this error occurring. VM have clearly made a change to the V6 software that no longer permits this. My question is "Why"?
My setup is as follows: V6 box connects into my LG SK10Y soundbar into HDMI 2. The soundbar is connected into my LG C9 OLED TV in HDMI 2 which is also the ARC channel. This is necessary to allow apps like Netflix and Amazon Prime to push the audio back to the soundbar. The soundbar has a second input which I have a 4K BluRay player connected to (HDMI 1). The soundbar is 4K passthrough capable so no issues there and the cables are all verified HDMI 2.0b standard and present no issues.
I have tried the "clear and reset" on the V6 box with no luck.
Why would this be an issue only with Catch Up/On Demand and not the live broadcasts? Why would connecting a TV via a soundbar cause such an issue?
If VM insist that I start ripping out cables and connect my hardware together in a manner that they see fit, then I'm afraid they'll be losing a customer.