Let me take a look into this for you then
Thanks, I’d appreciate that
Sorry for the delay
I just need to ask you a few questions first of all
Can you please check the resolution the V6 is being broadcasting at
On the Remote just press
Help and Settings
Just make sure it is the same resolution as the TV you have
All seems correct. Set to 1080p as per the TV. All live viewing and recordings playback in great quality. This issue is exclusive to catch up programs.
Thanks for checking Moffey
I will need to send you a Private Message
Just check the purple envelope top right of your screen
It's looking like we need to get an engineer booked out
This has happened to me. I have spent two days on the phone for hours and nothing. I am so angry. Can someone help please.
Curious to know why you left Sky as I am a bit fed up with Virgin and beginning to consider jumping ship though feel perhaps there is some effort required on my part to improve things.