I just have had my failing Tivo replaced with a V6 box. The box this came in is too small to fit the Tivo to return it. How do I get the proper sized box?
If it is a Tivo then VM dont require those back you can check what device are required to be returned at https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment.
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Old TiVo boxes do not need to be returned, they can be recycled at your WEEE bin at the local refuse tip.