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retsorb
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Cant get catch up says upgrade to watch tried everything to connect still no good

Cant get catch up on one of my v6 boxes it just says upgrade to watch this is part of my package so why can't I get it on this box tried reseting etc still no good

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ozsat
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Re: Cant get catch up says upgrade to watch tried everything to connect still no good

Have you called Customer Services on 150?

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V6 TiVo (with MRS & UHD/HDR)
VIVID 500 (500/35mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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Forum Team (Retired) Victoria_M
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Re: Cant get catch up says upgrade to watch tried everything to connect still no good

Hi Retsorb,

 

 

Thanks for posting on our Community.

 

 

I do understand that you are aware about the packages that you subscribe with us. I just want to confirm if this happens on both of your

v6 boxes? For us to dig more information about the issue.

 

 

Looking forward for your response.

 

Thanks

 

Victoria_M