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derry4d
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Cannot Resume on Sky Cinema

Hi, just upgraded to Sky Cinema, and cannot resume where I left whilst watching a movie.

Any suggestions gratefully received.

 

 

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Gareth_L
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Re: Cannot Resume on Sky Cinema

Hello derry4d

Thanks for your post 

From what you have advised Im guessing its the Sky Cinemas On Demand you are having the issue with

I have tried here and its working fine 

What steps are you taking to get to this error 

Gareth_L

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derry4d
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Re: Cannot Resume on Sky Cinema

Gareth

Many thanks for replying.

This my process.

Home>On Demand>Movies>Sky Cinema select film

or I search for the film and then select film.

When I go back later to watch the movie, I search for the film>get this movie

The only options I get is Watch now, Record this movie, Bookmark in My Shows, View other showings

Go to watch now, and the options I get is Live TV, Sky Cinema, Virgin Media Store, See all options

Go to Sky Cinema, I get watch now, Bookmark in my shows, Explore this show

Go to Watch Now, and the film starts at the beginning.

No where is the option to resume?

I have also switched off and turned on the Tivo Box.

Am I missing something.

Derry

 

 

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Lee_R
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Re: Cannot Resume on Sky Cinema

Thanks for getting back to us derry4d

There should be an option, when you've selected on demand, to 'continue watching'.  You will have the option to resume your movie there.

Regards


Lee_R

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Lee_R
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Re: Cannot Resume on Sky Cinema

Hi derry4d

Would it be possible for you to test the advise previously given?

Regards

 

Lee_R

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derry4d
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Message 6 of 16
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Re: Cannot Resume on Sky Cinema

Lee, just tried that and there is no movie listed. Even though I have part watched a movie today.

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Gareth_L
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Message 7 of 16
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Re: Cannot Resume on Sky Cinema

Hi derry4d

To be honest this is very strange

Once you have part watched a film, you do have the option to continue watching 

What box do you have 

Gareth_L

derry4d
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Re: Cannot Resume on Sky Cinema

Gareth, I have a V6 box.

Rebooted the box and voila my film is there.

Happy Bunny

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Gareth_L
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Re: Cannot Resume on Sky Cinema

Thats derry4d news 

I just hope you have enough spare time to watch the film now 

Gareth_L

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derry4d
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Message 10 of 16
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Re: Cannot Resume on Sky Cinema

Gareth hold the front page.

Just clicked on the film in Watching Now and it went to the beginning. No option to resume where I left off.

Any suggestions - should I call VM?

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