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louisebattersby
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Can't view recordings between boxes

I currently have the superhub 3 in modem mode with Asus ac86u router. All works and at the speed it should except for the connection between the V6 boxes ie playing a recording from another box. The boxes work find individually and have connections to on demand netflix etc. so they are all connected to the network.

3 no. V6 boxes

box 1 hardwired into the router
box 2 hardwired into the router
box 3 hardwired from router to powerline and powerline into V6 box.

Only box 3 will connect to box 2. There is no other connectivity between any other box in or out. Although some times this drops also.

They are visible but after 30 secs come up with the error C423.

Connecting via wifi has the same issue.

I've tried the tips on here regards connect to the virgin media services but no luck

Is the Asus router blocking connections between the boxes ? or is there something else ?

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louisebattersby
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Re: Can't view recordings between boxes

I've checked again after a shut down and restart of the 3 boxes, Asus router and Hub3.

Each box will only talk to one other box ie

Kitchen - Living room (but not bedroom)

Living room - Bedroom (but not Kitchen)

Bedroom - Living room (but not kitchen)

You would assume the kitchen box is therefore the problem but it connects to the living room ! (both of these are ethernet to the router) the bedroom is powerlines and Ethernet

 

 

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SpacePhoenix
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Re: Can't view recordings between boxes

Have you tried rebooting the Asus router? Any issues with IP address conflicts?

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japitts
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Re: Can't view recordings between boxes

I was going to suggest taking the SH out of modem mode, and connecting each V6 to it directly - as an experiment. Quite often blocked port issues become apparent quickly, although I'm not sure this is that.

How easy it would be, with 3 boxes, I'm not sure...

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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