Menu
Reply
Highlighted
  • 36
  • 0
  • 0
Tuning in
243 Views
Message 1 of 6
Flag for a moderator

Can’t ring landline from mobile

Can’t ring home phone from mobile says you dialled an incorrect number?. Just moved house before was ok phone connected to old style socket new property connected to the router.

0 Kudos
Reply
Highlighted
  • 5.2K
  • 364
  • 902
Superstar
223 Views
Message 2 of 6
Flag for a moderator

Re: Can’t ring landline from mobile

Is the landline working fine apart from not getting a ring tone? If so the handset is probably old and needs a ring capacitor. Just buy a replacement RJ11 to BT adapter with a ring capacitor on eBay for £4 or get a modern handset.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
0 Kudos
Reply
Highlighted
  • 36
  • 0
  • 0
Tuning in
203 Views
Message 3 of 6
Flag for a moderator

Re: Can’t ring landline from mobile

No it’s a bt advanced z twin with call blocker 

0 Kudos
Reply
Highlighted
  • 5.05K
  • 329
  • 317
Forum Team
Forum Team
142 Views
Message 4 of 6
Flag for a moderator

Re: Can’t ring landline from mobile

Hi Adamcarvell, 

Are you able to ring the landline number from another landline or mobile? 

 

Emma_C - Forum Team
0 Kudos
Reply
Highlighted
  • 36
  • 0
  • 0
Tuning in
138 Views
Message 5 of 6
Flag for a moderator

Re: Can’t ring landline from mobile

all; sorted they didn't port my number across 

0 Kudos
Reply
Highlighted
  • 5.05K
  • 329
  • 317
Forum Team
Forum Team
136 Views
Message 6 of 6
Flag for a moderator

Re: Can’t ring landline from mobile

Ah, sorry about that. 

Glad it's sorted now. 

Let us know if you need anything else. 

Emma_C - Forum Team
0 Kudos
Reply