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Can't register for Netflix

New customer. When I go to the Netflix app or channel it does not give me the option to register my existing Netflix accouny.

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Very Insightful Person
Very Insightful Person
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Message 2 of 6
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Re: Can't register for Netflix

You should get an option to create a new account or log into existing 

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Forum Team (Retired)
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Message 3 of 6
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Re: Can't register for Netflix

Hi,

When you click on the netflix app there should be a option to sign in. What is coming up? 

Darren

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Guildford.

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Message 4 of 6
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Re: Can't register for Netflix

This doesn't come up. I get the Netflix logo for a second then back to the main screen. No option to login.

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Re: Can't register for Netflix

There is no login option. Netflix logo for a second then back to the main screen.

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Rising star
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Message 6 of 6
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Re: Can't register for Netflix

You may need to delete the existing Netflix info.

go to...

Help & Settings->System Info->Netflix Account Information

Then Sign Out of Netflix Account

 

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