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ScenicPaul
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Can't delete a recording

I recorded a tv programme (F1 grandprix) on 12th Dec as part of a series link but having watched it there's no usual tab to delete it. I've tried rebooting the Virgin box but it has made no difference and tried the Keep Until tab but again it doesn't delete it. Any ideas what to do as all other recorded programmes have been deleted ok? Thanks.

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japitts
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Re: Can't delete a recording

Does it show in your "recently deleted" folder at the bottom of "My shows"?

If not, then just press "clear" with the programme highlighted in my shows

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Martin_N
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Re: Can't delete a recording

Hi ScenicPaul,

Thank you for your post. I'm very sorry to hear about the issue with your recording. 

Have you been able to delete the recording yet?

Did japitts advise help?

^Martin

ScenicPaul
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Re: Can't delete a recording

Hi. Yes thanks and sorry for not replying sooner. I did find it in the Recently Deleted Folder and have now been able to delete it. Seemed strange it happened but it's all ok now. Thanks.

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Tom_W1
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Re: Can't delete a recording

Hi @ScenicPaul, thanks for your reply.

How strange!

Glad that you've been able to get it deleted now though, please let me know if you need any further assistance in the future and I'll do my best to help.

This link here can also be your port of call if you've ever got any further queries too, as well as obviously the community here.

Regards

 

 

Tom_W
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