i was sent a quick install pack for my new hub and V6 box. Fitted the coax lead in hun all ok but the coax lead doesn’t fit in the V6 box. On hold to virgin media who have said I have to wait for an engineer to come out to me to sort it as they do not send out the leads! Sorry but the whole point of me ordering the quick install was so I didn’t have to wait in for an engineer. Anyone else have this problem???
no I emptied the box there is nothing in there. I rang them and they didn’t even offer this adapter to me. I have to wait in now for an engineer to come. Which is massively inconvenient hence requesting the QUICK install box
Thank you very much but a lovely technician from virgin media came this morning and sorted it for me. He was appalled that I didn’t have the adapter in the box but also I had no Ethernet cable sent either! Lucky he cane out coz he set the TiVo box up perfectly for me.